What are your return charges?
If you choose to make a return using our partner, the charge is per item. €20 for collections/pick-ups from your preferred address or €10 for drop-offs at a GLS ParcelShop. Please note that if you purchased a Rug System (cover and pad), that is considered one item. If you purchased just a pad or cover separately, each is considered one item.
This return fee goes to the courier to cover the shipping costs back to our facility.