How do I change my shipping address?

If your order has not been shipped: Please email us at support@ruggable.eu with your order number and the updated shipping address.

If your order has been shipped: Please contact FedEx Customer Service by telephone on 0820 123 800 and provide them your order tracking number. You will then be able to give the new delivery address to a representative. 

Please remember to check your spam / junk mail folders when waiting for a response from us. Sometimes our emails get delivered there instead of your inbox.

We also recommend that you add support@ruggable.eu to your Email Contacts or Safe Sender list so you don't miss a response from us.