For the quickest answers to your most common needs, please review our popular questions located throughout our FAQs.
Have a question we didn't answer? You can submit a request directly to our friendly Customer Care Team using this form or email us at support@ruggable.eu.
Still interested in talking to us? Let's chat in real time! To start chatting during the hours below, you can reach out to us via WhatsApp!
We are available:
Monday, 9am-5pm GMT
Tuesday, 9am-5pm GMT
Wednesday, 9am-5pm GMT
Thursday, 9am-5pm GMT
Friday, 9am-5pm GMT
Our team responds to every email you so if you have reached out via email to our Customer Care team and have not received a response within 48 hours (excluding weekends), please try the following:
- Check your junk/spam folders
- Search "Ruggable" as sometimes emails are filtered out of your inbox
- Add "support@ruggable.eu" to your email contacts
- Reach out to us via WhatsApp!